TVNewser AgencySpy TVSpy LostRemote FishbowlNY FishbowlDC SocialTimes AllFacebook 10,000 Words GalleyCat UnBeige MediaJobsDaily

No More Warm Beer. Stranded Carnival Cruise Reaches Land

Tugboats pull the Carnival Splendor to San Diego Bay. Photo: AP/Dennis Poroy

The 4,500 people aboard the Carnival Splendor have reached land, bringing a craptastic vacation to an end.

“It was gross when the toilets weren’t working. What can you do? There were a lot of people getting smashed off warm beer,” one passenger, Chris Harlen, told the AP. Fun times.

The ship had originally been heading to the Mexican Riviera. But an engine room fire cut the power, which also cut the air conditioning, ended trips to the pool, and made hot food impossible. Passengers and crew were stranded for three days.

PR Daily reports that the company has been posting updates via social media and the senior cruise director, John Heald, blogged from the ship. He acknowledged that some will describe the trip as “the cruise from hell” but says he kept everyone informed and praised the passengers and staff.

In addition, the AP story says Carnival’s chief executive Gerry Cahill was on hand to address the ship when it docked. What more should be done?

Update: Ragan.com takes a closer look at the steps Carnival is taking and advice from experts about what it should be doing.

Mediabistro Course

Social Media 101

Social Media 101Get hands-on social media training in our online boot camp, Social Media 101! Starting September 4, social media and marketing experts will help you determine the social media sites that matter most to you, based on your personal and professional goals. Register now!