(USA) Fashion Coach Job at Walmart in Kannapolis

Position Summary

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing recognition; communicating effectively; promoting a belonging mindset; recruiting and developing qualified associates to meet staffing needs and support company growth. Coordinates and oversees job-related activities by developing relationships with stakeholders; supporting plans and initiatives; identifying goals; building accountability; measuring progress; addressing improvement opportunities; and demonstrating adaptability and continuous learning. Leads and develops teams through teaching, training, and active listening; touring stores and providing feedback; collaborating on store operations, technology, merchandising, and company initiatives; leading change efforts; and communicating business objectives clearly.

Models exceptional customer service standards by following the OBW service model; supporting customer service initiatives; resolving customer issues; developing action plans for deficiencies; and leading process improvements for a high-quality customer experience. Ensures compliance with policies and supports company values and ethics by implementing related action plans; utilizing the Open Door Policy; and guiding staff in applying these standards. Drives financial performance by reviewing P&L statements; assisting with budgeting, forecasting, and controlling expenses; monitoring merchandise presentation, inventory flow, and operational processes; and developing strategies to mitigate shrinkage and meet sales and profit goals.

Respects individuals by embracing differences, creating an inclusive workplace, and fostering opportunities for all associates to thrive. Builds strong relationships through teamwork and positive communication. Acts with integrity by upholding high standards of ethics and transparency, supporting Walmart’s culture, and making a positive impact on stakeholders. Delivers results with a customer-first approach, making informed decisions, balancing priorities, and considering the broader impact of work. Strives for excellence by fostering curiosity, supporting innovation, and embracing change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, disability benefits, discounts, military leave pay, and more. PTO can be used for various purposes and complies with applicable laws.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is Walmart’s educational benefit program covering various degrees and certificates at no cost to associates, subject to eligibility. Additional benefits details can be found at One.Walmart.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearms-selling facilities, successful completion of a firearms-specific CBC and Firearms Authorized Training is required. Facilities selling only ammunition may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2420 Supercenter Dr Ne, Kannapolis, NC 28083-6426, United States of America

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