Position Summary
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; recognizing associates; communicating effectively; promoting a belonging mindset; recruiting and developing qualified staff to meet staffing needs and support company growth.
Coordinates and oversees job-related activities by building relationships with stakeholders; supporting plans to meet customer and business needs; setting goals; measuring progress; identifying improvement opportunities; and demonstrating adaptability and continuous learning.
Leads and develops teams through teaching, training, and active listening; touring stores and providing feedback; communicating store operations, technology, initiatives, and company direction; leading change efforts; providing guidance; and effectively communicating business objectives.
Models exceptional customer service by following the OBW service model; supporting customer service initiatives; resolving customer issues; developing action plans for deficiencies; and leading process improvements for a high-quality customer experience.
Ensures compliance with policies and supports company values and ethics by implementing related actions; utilizing the Open Door Policy; and guiding on applying these in business practices.
Drives financial performance by reviewing P&L statements; managing budgets; controlling expenses; monitoring merchandise presentation, inventory, and operations; and developing action plans to meet sales and profit goals.
Respects individuals by embracing diversity, creating a supportive workplace, attracting top talent, building trust, mentoring, and recognizing contributions.
Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart’s culture, and being accountable.
Serves customers by delivering results with a customer-first approach, making informed decisions, and balancing priorities.
Strives for excellence by fostering curiosity, continuous improvement, technological adoption, and resilience.
Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, and paid time off benefits. Additional details about PTO and eligibility are available at https://one.walmart.com/notices.
Minimum Qualifications
2 years of college OR 1 year retail experience with 1 year supervisory experience OR 2 years general work experience with 1 year supervisory experience. For firearm-related positions, successful completion of a firearms-specific CBC and training are required. All associates must attend and complete required trainings and assessments.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University, or a Certificate in People and Business Leadership. Experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.
Primary Location
200 Academy Dr, Ripley, WV 25271-1157, United States of America
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