Position Summary
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; recognizing associates; communicating effectively; promoting a belonging mindset; recruiting and developing qualified staff to meet staffing needs and company growth.
Coordinates and oversees job-related activities by building relationships with stakeholders; supporting plans and initiatives; setting and measuring goals; identifying improvement opportunities; demonstrating adaptability; and fostering continuous learning.
Leads and develops teams through teaching, training, listening, store tours, feedback, and collaboration across all levels; supporting change efforts; providing guidance; and communicating business objectives effectively.
Models exceptional customer service by following the OBW service model, supporting initiatives, resolving customer issues, implementing process improvements, and ensuring high-quality customer experiences.
Ensures compliance with policies and supports company values by implementing action plans, utilizing the Open Door Policy, and guiding on business practices.
Drives financial performance by reviewing P&L statements, managing budgets, monitoring inventory and operational processes, and developing strategies to meet sales and profit goals.
Respects individuals by embracing diversity, fostering a supportive workplace, building trust, mentoring others, and recognizing contributions.
Acts with integrity by maintaining high standards of ethics, modeling Walmart values, and supporting a positive culture.
Serves customers by making informed decisions, balancing priorities, and considering the impact on stakeholders.
Strives for excellence by promoting curiosity, learning, innovation, resilience, and supporting change.
Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase, paid time off, and other benefits, including education benefits through Live Better U.
Minimum Qualifications
2 years of college OR 1 year retail experience plus 1 year supervisory experience OR 2 years general work experience plus 1 year supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. Associates must complete all job-required training and assessments.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership, with experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.
Primary Location
9303 Mentor Ave, Mentor, OH 44060-6413, United States of America
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