Position Summary
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing recognition; communicating expectations effectively; promoting a belonging mindset; recruiting and developing qualified associates to meet staffing needs and support company growth. Coordinates, completes, and oversees job-related activities by developing relationships with stakeholders; supporting plans and initiatives; identifying goals; building accountability; measuring progress; addressing improvement opportunities; and demonstrating adaptability and continuous learning.
Leads and develops teams through teaching, training, active listening, store tours, feedback, and collaboration across all levels regarding store operations, technology, business initiatives, merchandising, and company direction. Implements change efforts, provides guidance, and communicates business objectives effectively. Ensures exceptional customer service by modeling standards, supporting initiatives, resolving issues, and leading process improvements for a high-quality customer experience.
Ensures compliance with policies, supports company values, and promotes an ethical workplace through action plans, open-door policies, and guidance. Drives financial performance by reviewing P&L statements, managing budgets, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and developing plans to mitigate shrink and meet sales and profit goals.
Respects individuals by embracing diversity, creating a supportive workplace, attracting talent, and building trusting relationships. Acts with integrity by upholding high standards of ethics and compliance, supporting Walmart’s culture, and being accountable. Focuses on customer service, making decisions based on reliable information, balancing priorities, and considering impact. Strives for excellence through curiosity, learning, risk-taking, resilience, and supporting change.
Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase, life insurance, PTO, family leave, disability benefits, discounts, military leave, adoption and surrogacy reimbursement, and more. PTO amounts depend on job classification and employment length, meeting or exceeding legal requirements.
Live Better U is a Walmart-paid education benefit for associates, covering tuition, books, and fees for programs from high school to bachelor's degrees, including English Learning and certificates. Eligibility varies; benefits are subject to change. For details, visit One.Walmart.
Minimum Qualifications
2 years of college; OR 1 year of retail and 1 year of supervisory experience; OR 2 years of general work and 1 year supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must complete all required trainings and assessments.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.
Primary Location
352 Palmer Rd, Ware, MA 01082-9740, United States of America
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