Community Manager Job at Asset Living in Baton Rouge

Overview

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country spanning multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Company Overview

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help drive innovation and results for our clients and communities across the US. We empower each other to lead by example, collaborate, and evolve, creating an environment where every voice is heard and every individual has opportunities to grow as the company grows. Asset Living is recognized as one of the nation\u2019s Best and Brightest Places to Work, and is a member of IREM and an Accredited Management Organization (AMO).

Responsibilities

• Oversee the entire operations of a housing community under the supervision of the Regional Manager, including personnel, leasing, maintenance, financial, administration, and risk management.
• Supervise on-site staff to ensure compliance with Asset Living policies, safety, fair housing guidelines, and liability considerations.
• Manage staff selection, training, coaching, and development; schedule office and maintenance staff; address performance issues and terminate when necessary.
• Maintain staff effectiveness through ongoing training, coaching, and guidance in line with Asset Living benchmarks.
• Ensure effective leasing and marketing practices; develop and implement resident retention programs; respond to resident questions and requests to ensure satisfaction.
• Develop yearly operating budgets/forecasts; monitor deposits, rent collections, and charges; manage vendor invoices and financial reporting; ensure timely property closeout and accurate ownership reports.
• Plan and implement marketing strategies; ensure leases are signed, documented, and tracked; monitor service request turnaround and maintenance responsiveness; supervise property appearances and make-ready processes.
• Head the emergency response team for the property, ensuring proper handling of emergencies within company guidelines to minimize liability.
• Provide excellent customer service and maintain high-quality on-site operations with regular inspections.

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred, or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly able to communicate with others, perform repetitive motions, and work overtime, weekends, and night hours (emergencies).
• Move about the property, inspect facilities, and perform duties requiring standing, walking, and mobility.
• Occasionally ascend/descend ladders, stairs, and other structures; lift and move objects up to 25 lbs; work in various environments and temperatures.

License/Equipment

• Must have reliable transportation due to the on-call emergency requirement.

Job Details

• Employment type: Full-time
• Job function: Marketing and Sales
• Seniority level: Mid-Senior level

Salary

Salary Range: $70,000 per year to $80,000 per year