Library Collections Associate (Tech Services) Job at Mecklenburg County in Charl

Overview

Library Collections Associate (Technical Services) - Charlotte Mecklenburg Library

“Follow your calling, Find your career”

Please apply by 9/18/2025

Pay rate: $43,360.00 - $54,200.00

Charlotte Mecklenburg Library is one of America’s leading urban public libraries, serving one of the country’s great emerging metropolitan areas in North Carolina. Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville – all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve. Through our 20 locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe of ideas.

Location: Library Administration Center: 510 Stitt Rd. Charlotte, NC 28213

Schedule: Full Time - Monday through Friday, 40 hours per week.

Benefit Eligible

Responsibilities

• Perform the unpacking of materials from vendors which will include receiving shipments from logistics, unpacking boxes, checking packing slips, routing materials to specific individuals if stated on packing slips.
• Process multi-format materials such as linking items in the Integrated Library System (Polaris), scanning barcodes, processing items (barcodes, RFID tags, property labels, etc.) from smaller vendors that are not already processed by our larger vendors.
• Research and communicate with library vendors when new materials are damaged and need to be replaced.
• Assist with receiving materials and processing invoicing from vendors.
• Check-in and distribute library materials to branches via the Automated Materials Handling System.
• Order and distribute supplies to branches as requested.
• Assist with copy cataloging on an as-needed basis (e.g., backlog or large projects).
• Assist with Interlibrary Loan processing on an as-needed basis.
• This position includes physical requirements, such as lifting items up to 30 lbs and removing books from heavy boxes.
• Participate in planning and evaluation of Collections & Access department operations.

Minimum Qualifications

• Experience: Minimum of one year of library experience.
• Education: High School diploma or equivalent.
• Combination of relevant education and relevant experience accepted.

Preferred Qualifications

• Associate’s degree preferred.
• Ability to work collaboratively across the organization to improve library service delivery to the public.
• Ability to work in a pleasant, professional, and effective manner with customers, staff, coworkers, other departments, and library branches.
• Must have the ability to learn and become proficient in functions required to perform job duties, working effectively independently or as part of a team to complete tasks as assigned.
• Demonstrated ability to work well under pressure and to meet inflexible deadlines.
• Must exhibit effective communication skills, interpersonal skills and flexibility when collaborating with library branches, working with vendors, and the public.

Knowledge, Skills and Abilities

• Knowledge: Basic knowledge of equipment used in processing materials; basic research knowledge; basic editing skills knowledge.
• Skills: Excellent verbal, grammatical, and written communication skills; excellent interpersonal and customer service skills; excellent organizational and time management skills with attention to detail.
• Abilities: Building Partnerships; Communication; Decision Making; Information Monitoring; Technical/Professional Knowledge and Skills; Work Standards.

Computer Skills

Proficient in various computer applications including Microsoft Office Suite.

Work Environment

Works in an office setting with moderate noise.

Additional Information

• Selection: This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations.
• Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
• Disclaimer Statement: This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.