MCI
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
Competitive compensation with additional cash bonuses and prizes
Comprehensive health benefits available after 60 days of employment
Paid Time Off and holidays to ensure work-life balance
Opportunities for career advancement with a focus on internal promotions
Fun and engaging work environment with a casual dress code
Paid training to enhance your skills while earning a paycheck
What to Expect (Job Responsibilities):
Handle inbound and outbound calls professionally and courteously
Resolve customer issues by understanding their needs and providing solutions
Document and process customer claims accurately in the appropriate systems
Utilize technology for account management and ensure compliance with policies
Attend training sessions to stay updated on products, systems, and procedures
What is Required (Qualifications):
High School Diploma or GED
Bilingual proficiency in English and Spanish
Experience with data entry and computer usage
Excellent organizational, written, and oral communication skills
Ability to work scheduled shifts and maintain regular attendance
How to Stand Out (Preferred Qualifications):
One (1) year of experience in customer service, technical support, or related fields in a contact center environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity:
Competitive compensation with additional cash bonuses and prizes
Comprehensive health benefits available after 60 days of employment
Paid Time Off and holidays to ensure work-life balance
Opportunities for career advancement with a focus on internal promotions
Fun and engaging work environment with a casual dress code
Paid training to enhance your skills while earning a paycheck
What to Expect (Job Responsibilities):
Handle inbound and outbound calls professionally and courteously
Resolve customer issues by understanding their needs and providing solutions
Document and process customer claims accurately in the appropriate systems
Utilize technology for account management and ensure compliance with policies
Attend training sessions to stay updated on products, systems, and procedures
What is Required (Qualifications):
High School Diploma or GED
Bilingual proficiency in English and Spanish
Experience with data entry and computer usage
Excellent organizational, written, and oral communication skills
Ability to work scheduled shifts and maintain regular attendance
How to Stand Out (Preferred Qualifications):
One (1) year of experience in customer service, technical support, or related fields in a contact center environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr