K-12 SaaS Support Specialist

A prominent consulting firm in Montgomery, Alabama is seeking a Support Desk Agent to manage customer requests in a fast-paced environment using Zendesk. The ideal candidate will have exceptional communication skills and at least 3 years of experience in SaaS support, focusing on K12 education software. Responsibilities include providing excellent customer service, troubleshooting, and documenting issues. This role offers a compensation range of $55,500-$68,400 along with benefits such as medical, dental, 401k, and PTO. #J-18808-Ljbffr