Inside Sales Rep – Financial (Remote)
Concentrix, Florida, NY, United States
Employer Industry: Customer Service and Sales
Why consider this job opportunity:
Base salary of $17/hr, with additional performance-based incentives Opportunity for career advancement and personal development, with 80% of management promoted from within Work-from-home convenience, allowing for a flexible work environment Comprehensive benefits package, including medical, dental, vision insurance, 401(k) plan, and paid time off Access to daily pay options, enabling early access to earned wages Supportive company culture with programs promoting diversity, equity, and inclusion What to Expect (Job Responsibilities):
Provide inbound and outbound customer support using a call flow guide Ask probing questions to understand customer needs and promote additional products/services Build and maintain client relationships to enhance customer retention Track, document, and retrieve information in databases to ensure accurate customer records Deliver exceptional customer experiences with a positive attitude What is Required (Qualifications):
Minimum of 3 months of soft sales experience (upselling, telemarketing, etc.) High school diploma or GED Open availability for scheduling purposes Ability to work in a quiet, distraction-free environment Strong computer navigation skills and a basic understanding of technology How to Stand Out (Preferred Qualifications):
Previous experience in a customer service or sales role, particularly in a remote environment Familiarity with customer relationship management (CRM) software Eagerness to learn and adapt to new technologies quickly Strong interpersonal skills and ability to work collaboratively with others We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Base salary of $17/hr, with additional performance-based incentives Opportunity for career advancement and personal development, with 80% of management promoted from within Work-from-home convenience, allowing for a flexible work environment Comprehensive benefits package, including medical, dental, vision insurance, 401(k) plan, and paid time off Access to daily pay options, enabling early access to earned wages Supportive company culture with programs promoting diversity, equity, and inclusion What to Expect (Job Responsibilities):
Provide inbound and outbound customer support using a call flow guide Ask probing questions to understand customer needs and promote additional products/services Build and maintain client relationships to enhance customer retention Track, document, and retrieve information in databases to ensure accurate customer records Deliver exceptional customer experiences with a positive attitude What is Required (Qualifications):
Minimum of 3 months of soft sales experience (upselling, telemarketing, etc.) High school diploma or GED Open availability for scheduling purposes Ability to work in a quiet, distraction-free environment Strong computer navigation skills and a basic understanding of technology How to Stand Out (Preferred Qualifications):
Previous experience in a customer service or sales role, particularly in a remote environment Familiarity with customer relationship management (CRM) software Eagerness to learn and adapt to new technologies quickly Strong interpersonal skills and ability to work collaboratively with others We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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