Zendesk
Principal Contact Center Sales Specialist
Zendesk, California, Missouri, United States, 65018
Employer Industry: Customer Experience Solutions
Why consider this job opportunity
Salary up to $353,000.00
Opportunity for career advancement and professional growth within the organization
Flexible hybrid work environment, allowing for both in-office and remote work
Collaborative and inclusive workplace culture
Chance to lead transformational initiatives in contact center technologies
What to Expect (Job Responsibilities)
Collaborate with account executives, pre-sales teams, and partners to identify and pursue sales opportunities
Engage with vendors and delivery partners to align on best practices and sales strategies
Conduct customer discovery calls and manage deal progress across the territory
Partner with AWS and Amazon Connect account managers to address customer requirements
Advocate for continuous improvement and innovation by staying ahead of industry trends
What is Required (Qualifications)
Minimum 7 years of experience in cloud contact center sales
Strong analytical skills
Proven experience in channel sales and scale selling
Ability to work autonomously and as part of a fast-paced team
Proven track record in achieving sales targets and pursuing new business opportunities
How to Stand Out (Preferred Qualifications)
Technical expertise in Zendesk and Amazon Connect is advantageous
Experience selling at the C-level
Strong communication skills, including writing, speaking, and listening abilities
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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Why consider this job opportunity
Salary up to $353,000.00
Opportunity for career advancement and professional growth within the organization
Flexible hybrid work environment, allowing for both in-office and remote work
Collaborative and inclusive workplace culture
Chance to lead transformational initiatives in contact center technologies
What to Expect (Job Responsibilities)
Collaborate with account executives, pre-sales teams, and partners to identify and pursue sales opportunities
Engage with vendors and delivery partners to align on best practices and sales strategies
Conduct customer discovery calls and manage deal progress across the territory
Partner with AWS and Amazon Connect account managers to address customer requirements
Advocate for continuous improvement and innovation by staying ahead of industry trends
What is Required (Qualifications)
Minimum 7 years of experience in cloud contact center sales
Strong analytical skills
Proven experience in channel sales and scale selling
Ability to work autonomously and as part of a fast-paced team
Proven track record in achieving sales targets and pursuing new business opportunities
How to Stand Out (Preferred Qualifications)
Technical expertise in Zendesk and Amazon Connect is advantageous
Experience selling at the C-level
Strong communication skills, including writing, speaking, and listening abilities
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr