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AAA - CSAA Insurance Group

Commercial Casualty Claims Specialist (Remote)

AAA - CSAA Insurance Group, Nashville, Tennessee, United States

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Employer Industry: Commercial Insurance

Why consider this job opportunity:

Opportunity for performance bonuses and a comprehensive total compensation package

401(k) plan with company match to support your retirement savings

Flexibility to work remotely from anywhere in the United States, with options for hybrid or in-person work

Commitment to inclusion and diversity in the workplace, fostering a supportive environment

Chance to be part of a mission-driven company focused on innovation and community service

What to Expect (Job Responsibilities):

Manage all aspects of 1st and 3rd party injury claims of low to moderate complexity

Handle liability injury claims, including coverage, liability, and damage concerns

Assist in taking first notice of loss calls and participate in the department phone queue

Make coverage determinations and conduct investigative work related to claims

Develop negotiation strategies to effectively resolve claims with insureds and claimants

What is Required (Qualifications):

2+ years of Casualty claims experience or a minimum of 2 years of claims experience including 1+ year of Commercial claims experience

High School Diploma/GED or a minimum of 3 years of experience in a Casualty claims role within the P&C insurance industry

Required to acquire and/or maintain multiple Adjuster’s Licenses (state‑specific) within the first 90 days of employment

Outstanding interpersonal and strong computer navigation abilities

Ability to handle several tasks simultaneously

How to Stand Out (Preferred Qualifications):

3+ years of Casualty claims handling experience

Prior experience with Commercial policies

BA/BS in business, insurance, or a related area

Flexibility to work any shift during operating hours, which may include evenings and/or weekends

Capability to perform the job effectively in a remote setting

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