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CAI

Remote Bilingual Service Desk Analyst (English/Portuguese)

CAI, Olympia, Washington, United States, 98502

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A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote Level 1 technical support to English and Portuguese speaking users. Responsibilities include troubleshooting hardware and software issues, maintaining documentation, and ensuring excellent customer service. Ideal candidates should possess a strong work ethic, excellent communication skills, and a minimum of 6 months experience in a related role. This full-time position offers flexible working hours and a commitment to employee well-being. #J-18808-Ljbffr