Medtronic
Field Service & Support Rep - South Region
Medtronic, Nashville, Tennessee, United States, 37247
Employer Industry: Medical Device Technology
Why consider this job opportunity:
Salary up to $109,200
Eligible for the Medtronic Incentive Plan (MIP) for short-term incentives
Comprehensive benefits package including health, dental, and vision insurance, tuition assistance, and a 401(k) plan with employer contribution
Opportunity for career advancement within a globally recognized healthcare technology leader
Flexibility to work remotely while engaging in significant travel (up to 75%)
Inclusive and diverse workplace culture that values innovation and collaboration
What to Expect (Job Responsibilities):
Provide in-house repair service and on-site technical support for Midas Rex drills
Serve as a liaison between sales personnel and customers on technical issues
Analyze and troubleshoot product malfunctions to ensure minimal downtime
Conduct technical presentations and training sessions for sales and customer staff
Maintain accurate records of customer interactions and complaint resolutions
What is Required (Qualifications):
Bachelor's Degree
Minimum of 2 years of relevant experience, or an advanced degree with 0 years of experience
Strong communication skills to effectively liaise between field partners and customers
Technical background with the ability to troubleshoot and resolve issues
Familiarity with FDA regulations and medical device compliance
How to Stand Out (Preferred Qualifications):
Previous experience as a Technician/Field Services in the medical device industry
Knowledge of orthopedic anatomy, surgical protocol, and medical terminology
Proficiency in using common test equipment (e.g., dosimeters, power supplies)
Ability to read and understand schematics and engineering drawings
Excellent analytical skills to communicate complex technical issues clearly
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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Why consider this job opportunity:
Salary up to $109,200
Eligible for the Medtronic Incentive Plan (MIP) for short-term incentives
Comprehensive benefits package including health, dental, and vision insurance, tuition assistance, and a 401(k) plan with employer contribution
Opportunity for career advancement within a globally recognized healthcare technology leader
Flexibility to work remotely while engaging in significant travel (up to 75%)
Inclusive and diverse workplace culture that values innovation and collaboration
What to Expect (Job Responsibilities):
Provide in-house repair service and on-site technical support for Midas Rex drills
Serve as a liaison between sales personnel and customers on technical issues
Analyze and troubleshoot product malfunctions to ensure minimal downtime
Conduct technical presentations and training sessions for sales and customer staff
Maintain accurate records of customer interactions and complaint resolutions
What is Required (Qualifications):
Bachelor's Degree
Minimum of 2 years of relevant experience, or an advanced degree with 0 years of experience
Strong communication skills to effectively liaise between field partners and customers
Technical background with the ability to troubleshoot and resolve issues
Familiarity with FDA regulations and medical device compliance
How to Stand Out (Preferred Qualifications):
Previous experience as a Technician/Field Services in the medical device industry
Knowledge of orthopedic anatomy, surgical protocol, and medical terminology
Proficiency in using common test equipment (e.g., dosimeters, power supplies)
Ability to read and understand schematics and engineering drawings
Excellent analytical skills to communicate complex technical issues clearly
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr