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Medtronic

Field Service & Support Rep - South Region

Medtronic, Greenville, South Carolina, us, 29610

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Employer Industry: Medical Device Manufacturing

Why consider this job opportunity

Salary up to $109,200

Eligible for short-term incentive through the Medtronic Incentive Plan (MIP)

Comprehensive benefits package including health, dental, vision insurance, and tuition assistance

Opportunity for career advancement in a leading global healthcare technology company

Flexible remote work arrangement with significant travel to enhance collaboration

Inclusive workplace culture that values diverse perspectives and fosters innovation

What to Expect (Job Responsibilities)

Provide in-house repair service and technical support for Midas Rex drills to ensure customer satisfaction

Act as a liaison between sales personnel and customers on technical issues, providing necessary technical data

Travel to customer sites to deliver efficient repair and installation support within assigned areas

Troubleshoot and diagnose malfunctions to minimize downtime and maintain product functionality

Maintain accurate records of customer interactions, complaints, and resolutions within a complaint tracking system

What is Required (Qualifications)

Bachelor's Degree

Minimum of 2 years of relevant experience, or an advanced degree with 0 years of experience

Strong communication skills to effectively liaise with customers and field partners

Technical background with the ability to troubleshoot and maintain medical devices

Ability to read and understand schematics and engineering drawings

How to Stand Out (Preferred Qualifications)

Previous experience as a Technician/Field Services in the medical device industry

Familiarity with orthopedic anatomy, surgical protocols, and medical terminology

Experience with commonly used test equipment, such as dosimeters and signal generators

Knowledge of FDA regulations and compliance for medical devices

Excellent analytical skills with the ability to convey complex technical issues simply

#MedicalDevices #HealthcareInnovation #CareerGrowth #RemoteWork #DiversityAndInclusion

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