Medtronic
Field Service & Support Rep - South Region
Medtronic, Jacksonville, Florida, United States, 32290
Employer Industry
Medical Technology
Why consider this job opportunity
Salary up to $109,200
Eligible for the Medtronic Incentive Plan (MIP) for short-term incentives
Comprehensive benefits package including health, dental, vision insurance, and tuition assistance
Opportunity for career advancement and growth within a global healthcare technology leader
Flexible remote work with 75% travel for collaboration and project completion
Inclusive culture that values diverse perspectives and innovation
What to Expect (Job Responsibilities)
Provide in-house repair service and on-site technical support for Midas Rex drills
Serve as a liaison between sales personnel and customers on technical issues
Conduct maintenance and technical support on equipment and integrated systems at customer locations
Troubleshoot and diagnose malfunctions to ensure minimal downtime
Lead product technical repair and clinical use training for domestic and international staff
What is Required (Qualifications)
Bachelor's Degree
Minimum of 2 years of relevant experience, or an advanced degree with 0 years of experience
Strong technology background with a customer‑centric mindset
Excellent analytical and communication skills for conveying complex technical issues
Familiarity with FDA regulations and ability to read schematics and engineering drawings
How to Stand Out (Preferred Qualifications)
Previous experience as a Technician/Field Services within the medical device industry
Knowledge of orthopedic anatomy, surgical protocols, and medical terminology
Experience with commonly used test equipment (e.g., dosimeters, power supplies)
Ability to troubleshoot with technical skills and creativity
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Salary up to $109,200
Eligible for the Medtronic Incentive Plan (MIP) for short-term incentives
Comprehensive benefits package including health, dental, vision insurance, and tuition assistance
Opportunity for career advancement and growth within a global healthcare technology leader
Flexible remote work with 75% travel for collaboration and project completion
Inclusive culture that values diverse perspectives and innovation
What to Expect (Job Responsibilities)
Provide in-house repair service and on-site technical support for Midas Rex drills
Serve as a liaison between sales personnel and customers on technical issues
Conduct maintenance and technical support on equipment and integrated systems at customer locations
Troubleshoot and diagnose malfunctions to ensure minimal downtime
Lead product technical repair and clinical use training for domestic and international staff
What is Required (Qualifications)
Bachelor's Degree
Minimum of 2 years of relevant experience, or an advanced degree with 0 years of experience
Strong technology background with a customer‑centric mindset
Excellent analytical and communication skills for conveying complex technical issues
Familiarity with FDA regulations and ability to read schematics and engineering drawings
How to Stand Out (Preferred Qualifications)
Previous experience as a Technician/Field Services within the medical device industry
Knowledge of orthopedic anatomy, surgical protocols, and medical terminology
Experience with commonly used test equipment (e.g., dosimeters, power supplies)
Ability to troubleshoot with technical skills and creativity
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr