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Medtronic

Field Service & Support Rep - South Region

Medtronic, Columbia, Mississippi, United States, 39429

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Employer Industry: Medical Device Technology

Why consider this job opportunity

Salary up to $109,200

Eligible for the Medtronic Incentive Plan (MIP) as a short-term incentive

Comprehensive benefits package including health, dental, and vision insurance

Opportunities for career advancement and professional growth within the organization

Flexible remote work arrangement with significant travel opportunities

Inclusive company culture that values diverse perspectives and collaboration

What to Expect (Job Responsibilities)

Provide in-house repair service and on‑site technical support for Midas Rex drills, ensuring customer satisfaction

Act as a liaison between sales personnel and customers, addressing technical inquiries and issues

Perform installations, maintenance, and repairs on medical equipment and integrated systems

Conduct technical presentations and training for customers and staff members

Maintain accurate records of customer interactions and service‑related documentation

What is Required (Qualifications)

Bachelor's Degree

Minimum of 2 years of relevant experience, or an advanced degree with no experience

Strong technical skills and ability to troubleshoot equipment malfunctions

Familiarity with FDA regulations and medical device standards

Excellent communication skills to convey complex technical information clearly

How to Stand Out (Preferred Qualifications)

Previous experience as a Technician/Field Service professional in the medical device industry

Knowledge of orthopedic anatomy, surgical protocols, and medical terminology

Proficiency with commonly used test equipment such as dosimeters and signal generators

Ability to read and understand schematics and engineering drawings

Strong analytical skills and creativity in problem‑solving

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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