Employer Industry: Customer Service and Support
Why consider this job opportunity
Base salary of $15/hr, with opportunities for performance-based incentives
Paid training and access to DailyPay for early pay options
Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan
Opportunities for career advancement, with 80% of management positions filled internally
Work-from-home convenience with a supportive and inclusive company culture
Participation in various employee resource groups and wellness programs
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to customers
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 1 year of customer service experience
Open availability for a seasonal position
High school diploma or GED
Ability to work in a quiet, distraction-free home environment
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications)
Experience with remote work environments
Familiarity with various customer service technologies
Knowledge of tax-related services or products
Previous experience in a tech support role
Strong problem-solving skills and attention to detail
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Base salary of $15/hr, with opportunities for performance-based incentives
Paid training and access to DailyPay for early pay options
Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan
Opportunities for career advancement, with 80% of management positions filled internally
Work-from-home convenience with a supportive and inclusive company culture
Participation in various employee resource groups and wellness programs
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to customers
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 1 year of customer service experience
Open availability for a seasonal position
High school diploma or GED
Ability to work in a quiet, distraction-free home environment
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications)
Experience with remote work environments
Familiarity with various customer service technologies
Knowledge of tax-related services or products
Previous experience in a tech support role
Strong problem-solving skills and attention to detail
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr