Employer Industry: Customer Service and Support
Why consider this job opportunity:
Salary of $15/hr, with potential for performance-based incentives
Opportunity for career advancement, with 80% of management positions filled internally
Flexible remote work from home environment
Comprehensive benefits package including medical, dental, and vision insurance, as well as a 401(k) retirement plan
Paid training and access to mentorship programs for personal and professional growth
Inclusive company culture with networking opportunities and various support groups
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to enhance customer experience
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
Minimum of 1 year of customer service experience
High school diploma or GED
Open availability for seasonal work
Proficiency in fast‑paced multi‑tasking and strong computer navigation skills
A desktop or laptop with specified technical requirements for remote work
How to Stand Out (Preferred Qualifications):
Eagerness to learn new technologies
Previous experience in a remote customer service role
Strong problem‑solving skills and ability to work independently
Familiarity with tax‑related customer inquiries
#J-18808-Ljbffr
Why consider this job opportunity:
Salary of $15/hr, with potential for performance-based incentives
Opportunity for career advancement, with 80% of management positions filled internally
Flexible remote work from home environment
Comprehensive benefits package including medical, dental, and vision insurance, as well as a 401(k) retirement plan
Paid training and access to mentorship programs for personal and professional growth
Inclusive company culture with networking opportunities and various support groups
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to enhance customer experience
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
Minimum of 1 year of customer service experience
High school diploma or GED
Open availability for seasonal work
Proficiency in fast‑paced multi‑tasking and strong computer navigation skills
A desktop or laptop with specified technical requirements for remote work
How to Stand Out (Preferred Qualifications):
Eagerness to learn new technologies
Previous experience in a remote customer service role
Strong problem‑solving skills and ability to work independently
Familiarity with tax‑related customer inquiries
#J-18808-Ljbffr