Customer Service Representative
Highmark Health, Minnesota City, Minnesota, United States, 55959
Employer Industry: Healthcare Services
Why consider this job opportunity
Salary up to $27.42
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction
Work in a role that emphasizes developing problem‑solving and communication skills
What to Expect (Job Responsibilities)
Engage confidently with customers, performing a full range of customer service duties
Strive to resolve customer concerns in a single interaction through various communication methods
Respond to diverse customer inquiries with in-depth product knowledge
Maintain efficiency and adherence to internal standards while handling inquiries
Resolve standard and non‑routine customer issues with minimal escalation
What is Required (Qualifications)
Must have a High School Diploma or GED
1‑3 years of experience in a customer service or call center environment
Strong listening skills and ability to multi‑task efficiently
Ability to de‑escalate challenging customer inquiries while adhering to company policies
Capability to learn and master initial training competencies and additional skills
How to Stand Out (Preferred Qualifications)
None listed
"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."
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Salary up to $27.42
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction
Work in a role that emphasizes developing problem‑solving and communication skills
What to Expect (Job Responsibilities)
Engage confidently with customers, performing a full range of customer service duties
Strive to resolve customer concerns in a single interaction through various communication methods
Respond to diverse customer inquiries with in-depth product knowledge
Maintain efficiency and adherence to internal standards while handling inquiries
Resolve standard and non‑routine customer issues with minimal escalation
What is Required (Qualifications)
Must have a High School Diploma or GED
1‑3 years of experience in a customer service or call center environment
Strong listening skills and ability to multi‑task efficiently
Ability to de‑escalate challenging customer inquiries while adhering to company policies
Capability to learn and master initial training competencies and additional skills
How to Stand Out (Preferred Qualifications)
None listed
"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."
#J-18808-Ljbffr