Call Center Outbound Business Account Representative
Cable ONE, Idaho Falls, Idaho, United States, 83401
Why consider this job opportunity
Comprehensive benefits package including medical, dental, and vision plans starting on your first day
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Supportive and collaborative work environment
Ability to make a positive impact on local businesses by providing essential services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide exceptional customer service by accurately entering customer data into the SalesForce system
Utilize expertise of the employer's products to assist customers with inquiries
Problem-solve and find solutions to encourage customer commitment
What is Required (Qualifications)
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with strong sales closing abilities
3 to 6 months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a similar telemarketing or sales role
Strong interpersonal and communication skills
Familiarity with SalesForce or similar CRM systems
Ability to work independently while contributing to a team environment
Understanding of telecommunications products and services
#Telecommunications #SalesOpportunity #CareerGrowth #CustomerService #BenefitsPackage
#J-18808-Ljbffr
Comprehensive benefits package including medical, dental, and vision plans starting on your first day
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Supportive and collaborative work environment
Ability to make a positive impact on local businesses by providing essential services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide exceptional customer service by accurately entering customer data into the SalesForce system
Utilize expertise of the employer's products to assist customers with inquiries
Problem-solve and find solutions to encourage customer commitment
What is Required (Qualifications)
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with strong sales closing abilities
3 to 6 months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a similar telemarketing or sales role
Strong interpersonal and communication skills
Familiarity with SalesForce or similar CRM systems
Ability to work independently while contributing to a team environment
Understanding of telecommunications products and services
#Telecommunications #SalesOpportunity #CareerGrowth #CustomerService #BenefitsPackage
#J-18808-Ljbffr