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Call Center Outbound Business Account Representative

Cable ONE, Payson, Arizona, us, 85547

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Why consider this job opportunity:

Excellent benefits package including medical, dental, and vision plans starting on your first day

Tuition reimbursement up to $5,250 in the first year

401(k) with 100% company match after one year of service, up to 5% of eligible compensation

Opportunities for advancement and career growth within the organization

Collaborative and supportive work environment

Up to $75 a month towards cable and internet services

What to Expect (Job Responsibilities):

Follow up with current customers to ensure satisfaction and upsell additional services

Make outbound calls to connect with potential business customers and present communication packages

Provide high-level customer service by accurately entering customer data into the SalesForce system

Utilize expertise of the employer's products to assist customers with inquiries and demonstrate value

Problem-solve and find solutions to encourage business customers to commit

What is Required (Qualifications):

A proactive approach to customer engagement

Previous outbound telemarketing experience in a call center is preferred

Outgoing personality with the ability to direct conversations and close sales

3 to 6 months of related experience and/or training required

Associate's degree or higher is preferred

How to Stand Out (Preferred Qualifications):

Experience in a sales environment or customer service role

Strong communication skills with the ability to connect with diverse customers

Familiarity with SalesForce or similar customer relationship management systems

Demonstrated ability to work collaboratively in a team setting

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

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