Call Center Outbound Business Account Representative
Cable ONE, Hardy, Arkansas, United States, 72542
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on your first day
Salary up to $5,250 for tuition reimbursement in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition programs
Collaborative and inclusive work environment
Positive impact on local businesses and communities through your work
What to Expect (Job Responsibilities):
Follow up with existing customers to ensure satisfaction and upsell additional services
Make outbound calls to present communication packages to potential business customers
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use product knowledge to assist customers with inquiries about services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications):
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience working in a fast-paced sales environment
Strong problem-solving abilities to assist business customers
Familiarity with SalesForce or similar CRM systems
Outgoing personality with a knack for building rapport with clients
Demonstrated commitment to customer service excellence
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Excellent benefits package including medical, dental, and vision plans starting on your first day
Salary up to $5,250 for tuition reimbursement in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition programs
Collaborative and inclusive work environment
Positive impact on local businesses and communities through your work
What to Expect (Job Responsibilities):
Follow up with existing customers to ensure satisfaction and upsell additional services
Make outbound calls to present communication packages to potential business customers
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use product knowledge to assist customers with inquiries about services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications):
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience working in a fast-paced sales environment
Strong problem-solving abilities to assist business customers
Familiarity with SalesForce or similar CRM systems
Outgoing personality with a knack for building rapport with clients
Demonstrated commitment to customer service excellence
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr