Call Center Outbound Business Account Representative
Cable ONE, Saint Robert, Missouri, United States, 65584
Employer Industry: Telecommunications
Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans that start on your first day
Paid time off, including vacation, holidays, and personal/sick days
401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
Collaborative and supportive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Enter customer data accurately into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate service value
Problem-solve and encourage customer commitment to enhance sales
What is Required (Qualifications)
A proactive approach to customer engagement and sales
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills to direct conversations and close sales
Minimum of three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role within a telecommunications or service industry
Familiarity with SalesForce or similar customer relationship management systems
Strong ability to build rapport with clients and tailor communications to their needs
Proven track record in meeting or exceeding sales targets
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans that start on your first day
Paid time off, including vacation, holidays, and personal/sick days
401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
Collaborative and supportive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Enter customer data accurately into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate service value
Problem-solve and encourage customer commitment to enhance sales
What is Required (Qualifications)
A proactive approach to customer engagement and sales
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills to direct conversations and close sales
Minimum of three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role within a telecommunications or service industry
Familiarity with SalesForce or similar customer relationship management systems
Strong ability to build rapport with clients and tailor communications to their needs
Proven track record in meeting or exceeding sales targets
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr