Call Center Outbound Business Account Representative
Cable ONE, Eldorado, Illinois, United States, 62930
Overview
Employer Industry: Telecommunications Why consider this job opportunity: Excellent benefits package including medical, dental, and vision plans starting on your first day Competitive 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation Tuition reimbursement of up to $5,250 in the first year Opportunities for career advancement and growth within the organization Collaborative and inclusive work environment Chance to make a positive impact on local businesses by providing essential services
Responsibilities
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use expertise in the employer's products to assist customers with inquiries and showcase the benefits of switching services
Problem-solve and encourage business customers to commit to services
Qualifications
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales effectively
Three to six months of related experience and/or training
An Associate's degree or higher is preferred
Preferred Qualifications
Experience in a sales or customer service role within the telecommunications industry
Strong interpersonal and communication skills
Familiarity with SalesForce or similar CRM software
Ability to work independently and as part of a team
Enthusiastic and outgoing personality
#Telecommunications #SalesOpportunity #CareerGrowth #CustomerService #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Employer Industry: Telecommunications Why consider this job opportunity: Excellent benefits package including medical, dental, and vision plans starting on your first day Competitive 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation Tuition reimbursement of up to $5,250 in the first year Opportunities for career advancement and growth within the organization Collaborative and inclusive work environment Chance to make a positive impact on local businesses by providing essential services
Responsibilities
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use expertise in the employer's products to assist customers with inquiries and showcase the benefits of switching services
Problem-solve and encourage business customers to commit to services
Qualifications
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales effectively
Three to six months of related experience and/or training
An Associate's degree or higher is preferred
Preferred Qualifications
Experience in a sales or customer service role within the telecommunications industry
Strong interpersonal and communication skills
Familiarity with SalesForce or similar CRM software
Ability to work independently and as part of a team
Enthusiastic and outgoing personality
#Telecommunications #SalesOpportunity #CareerGrowth #CustomerService #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr