Call Center Outbound Business Account Representative
Cable ONE, Du Quoin, Illinois, United States, 62832
Employer Industry: Telecommunications
Why consider this job opportunity:
Comprehensive benefits package including medical, dental, and vision plans that start on your first day
Salary up to $5,250 for tuition reimbursement in the first year
Annual community support initiatives and opportunities for employee recognition
Collaborative work environment with advancement opportunities
Flexible paid time off for vacation, holidays, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and demonstrate the benefits of switching services
What is Required (Qualifications):
A proactive approach to problem solving and encouraging customer commitment
Three to six months of related experience and/or training in a telemarketing or call center environment
Outgoing personality with the ability to direct conversations and close sales
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Previous outbound telemarketing experience is preferred
Demonstrated ability to tailor communications to address customer needs effectively
Experience in customer service roles that emphasize empathy and respect
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Comprehensive benefits package including medical, dental, and vision plans that start on your first day
Salary up to $5,250 for tuition reimbursement in the first year
Annual community support initiatives and opportunities for employee recognition
Collaborative work environment with advancement opportunities
Flexible paid time off for vacation, holidays, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and demonstrate the benefits of switching services
What is Required (Qualifications):
A proactive approach to problem solving and encouraging customer commitment
Three to six months of related experience and/or training in a telemarketing or call center environment
Outgoing personality with the ability to direct conversations and close sales
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Previous outbound telemarketing experience is preferred
Demonstrated ability to tailor communications to address customer needs effectively
Experience in customer service roles that emphasize empathy and respect
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr