Call Center Outbound Business Account Representative
Cable ONE, Bisbee, Arizona, United States, 85603
Employer Industry: Telecommunications
Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting on your first day
Paid time off, including vacation, holiday, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for advancement and professional growth within the organization
Collaborative and supportive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Assist customers with questions about services and demonstrate the value of switching to the employer
Problem-solve and find solutions to encourage business customers to commit
What is Required (Qualifications)
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training preferred
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role within telecommunications or a related field
Strong communication and interpersonal skills
Familiarity with SalesForce or similar CRM systems
Ability to work in a fast-paced environment and adapt to changing priorities
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting on your first day
Paid time off, including vacation, holiday, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for advancement and professional growth within the organization
Collaborative and supportive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Assist customers with questions about services and demonstrate the value of switching to the employer
Problem-solve and find solutions to encourage business customers to commit
What is Required (Qualifications)
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training preferred
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role within telecommunications or a related field
Strong communication and interpersonal skills
Familiarity with SalesForce or similar CRM systems
Ability to work in a fast-paced environment and adapt to changing priorities
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr