Call Center Outbound Business Account Representative
Cable ONE, La Grange, Texas, United States, 78945
Employer Industry: Telecommunications
Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting on your first day
Up to $5,250 tuition reimbursement in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for advancement and recognition programs
Supportive and collaborative work environment
Flexibility to connect with diverse small and mid-sized businesses
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services that better fit their needs
Make outbound calls to present communication packages to potential business customers
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-driven environment
Strong communication and interpersonal skills
Familiarity with telecommunications products and services
Ability to work in a fast-paced, goal-oriented setting
Previous experience in customer service roles
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting on your first day
Up to $5,250 tuition reimbursement in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for advancement and recognition programs
Supportive and collaborative work environment
Flexibility to connect with diverse small and mid-sized businesses
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services that better fit their needs
Make outbound calls to present communication packages to potential business customers
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-driven environment
Strong communication and interpersonal skills
Familiarity with telecommunications products and services
Ability to work in a fast-paced, goal-oriented setting
Previous experience in customer service roles
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr