Call Center Outbound Business Account Representative
Cable ONE, Columbus, Mississippi, United States, 39701
Employer Industry: Telecommunications
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on your first day
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on local businesses and communities
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services
Make outbound calls to connect with potential business customers and present service packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate service value
What is Required (Qualifications):
A proactive approach with problem-solving skills to encourage customer commitment
Three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center preferred
Ability to direct conversations and close sales
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Outgoing personality with strong communication skills
Previous experience in customer service or sales roles
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on your first day
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on local businesses and communities
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services
Make outbound calls to connect with potential business customers and present service packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate service value
What is Required (Qualifications):
A proactive approach with problem-solving skills to encourage customer commitment
Three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center preferred
Ability to direct conversations and close sales
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Outgoing personality with strong communication skills
Previous experience in customer service or sales roles
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr