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Virtual - Customer Account Business Sales Representative

Xfinity, Phoenix, Arizona, United States

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Employer Industry: Telecommunications and Technology Solutions

Why consider this job opportunity

Base pay starting at $16.00, with total target compensation of up to $29.22, including potential commission

Opportunity for significant earnings above targeted compensation for high performers

Virtual position with flexibility to work from various states across the U.S.

Comprehensive benefits package designed to support employees physically, financially, and emotionally

Dynamic work environment with a focus on teamwork and customer satisfaction

Commitment to a culture of inclusion and professional growth

What to Expect (Job Responsibilities)

Retain business customers by managing accounts and driving sales through solution-based selling over the phone

Make outbound calls to meet sales quota metrics and prepare required sales documentation

Develop and maintain customer relationships through regular contact and problem resolution

Document conversations and client information accurately in the management system

Support efforts to minimize customer downgrades or cancellations of services

What is Required (Qualifications)

High School Diploma or GED

2-5 years of relevant work experience in sales or customer service

Strong communication and problem-solving skills

Ability to work in a closely monitored environment with consistent attendance

Proficiency in using digital tools and technology

How to Stand Out (Preferred Qualifications)

Experience in a sales role within the telecommunications industry

Demonstrated ability to exceed sales targets and drive customer satisfaction

Knowledge of Comcast Business products and services

Skills in customer relationship management and account management

Familiarity with sales documentation and reporting processes

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