Call Center Outbound Business Account Representative
Cable ONE, Statesboro, Georgia, United States, 30458
Why consider this job opportunity
Comprehensive benefits package, including medical, dental, and vision plans starting on your first day
Paid time off including vacation, holiday, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement within the company
Tuition reimbursement up to $5,250 in the first year
Collaborative and supportive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use product knowledge to assist customers with inquiries and demonstrate the value of switching services
Problem‑solve and encourage customers to commit to services
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Strong interpersonal skills with the ability to direct conversations and close sales
Proactive approach to customer engagement and problem‑solving
Education: Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a customer service or sales role within a telecommunications environment
Familiarity with SalesForce or similar CRM systems
Excellent communication skills with a focus on customer relationships
Demonstrated ability to work collaboratively in a team setting
Previous experience in a fast‑paced sales environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Comprehensive benefits package, including medical, dental, and vision plans starting on your first day
Paid time off including vacation, holiday, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement within the company
Tuition reimbursement up to $5,250 in the first year
Collaborative and supportive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use product knowledge to assist customers with inquiries and demonstrate the value of switching services
Problem‑solve and encourage customers to commit to services
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Strong interpersonal skills with the ability to direct conversations and close sales
Proactive approach to customer engagement and problem‑solving
Education: Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a customer service or sales role within a telecommunications environment
Familiarity with SalesForce or similar CRM systems
Excellent communication skills with a focus on customer relationships
Demonstrated ability to work collaboratively in a team setting
Previous experience in a fast‑paced sales environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr