Call Center Outbound Business Account Representative
Cable ONE, Hawkinsville, Georgia, United States, 31036
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans that start on your first day.
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation.
Tuition reimbursement up to $5,250 in the first year.
Opportunities for career advancement and recognition programs.
Collaborative and inclusive work environment.
Chance to positively impact local businesses and communities.
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services that meet their needs.
Make outbound calls to potential business customers to present communication packages.
Provide high-level customer service by accurately entering customer data into the SalesForce system.
Use product knowledge to assist customers with inquiries and demonstrate the benefits of switching services.
Solve problems and find solutions to encourage customer commitment.
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training.
Previous outbound telemarketing experience in a call center is preferred.
Strong communication skills with the ability to direct conversations and close sales.
Proactive approach to customer engagement.
Education: Associate's degree or higher preferred.
How to Stand Out (Preferred Qualifications):
Experience in a sales-related position.
Strong problem-solving skills and the ability to encourage customer commitments.
Outgoing personality with a knack for building relationships.
Familiarity with SalesForce or similar CRM systems.
Commitment to community involvement and customer service excellence.
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation.
Tuition reimbursement up to $5,250 in the first year.
Opportunities for career advancement and recognition programs.
Collaborative and inclusive work environment.
Chance to positively impact local businesses and communities.
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services that meet their needs.
Make outbound calls to potential business customers to present communication packages.
Provide high-level customer service by accurately entering customer data into the SalesForce system.
Use product knowledge to assist customers with inquiries and demonstrate the benefits of switching services.
Solve problems and find solutions to encourage customer commitment.
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training.
Previous outbound telemarketing experience in a call center is preferred.
Strong communication skills with the ability to direct conversations and close sales.
Proactive approach to customer engagement.
Education: Associate's degree or higher preferred.
How to Stand Out (Preferred Qualifications):
Experience in a sales-related position.
Strong problem-solving skills and the ability to encourage customer commitments.
Outgoing personality with a knack for building relationships.
Familiarity with SalesForce or similar CRM systems.
Commitment to community involvement and customer service excellence.
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr