Call Center Outbound Business Account Representative
Cable ONE, Belle Chasse, Louisiana, United States, 70037
Employer Industry: Telecommunications
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Excellent benefits package including medical, dental, and vision plans
Paid time off including vacation, holiday, and personal/sick days
401(k) plan with 100% company match after one year of service
Tuition reimbursement of up to $5,250 in the first year
Collaborative work environment with associate recognition programs
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services through discovery questions
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value
Problem-solve and find solutions to encourage customer commitments
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in customer service or sales roles
Strong communication and interpersonal skills
Familiarity with SalesForce or similar CRM systems
Ability to work independently and as part of a team
Outgoing personality with a knack for building relationships
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Excellent benefits package including medical, dental, and vision plans
Paid time off including vacation, holiday, and personal/sick days
401(k) plan with 100% company match after one year of service
Tuition reimbursement of up to $5,250 in the first year
Collaborative work environment with associate recognition programs
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services through discovery questions
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value
Problem-solve and find solutions to encourage customer commitments
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in customer service or sales roles
Strong communication and interpersonal skills
Familiarity with SalesForce or similar CRM systems
Ability to work independently and as part of a team
Outgoing personality with a knack for building relationships
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr