Call Center Outbound Business Account Representative
Cable ONE, Tallulah, Louisiana, us, 71284
Employer Industry: Telecommunications
Why consider this job opportunity
Medical, dental, and vision plans starting on your first day
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in your first year
Opportunities for career advancement and recognition programs
Collaborative and inclusive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and promote Sparklight's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center preferred
Ability to direct conversations and close sales
3 to 6 months of related experience and/or trainingli>
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role
Strong communication and interpersonal skills
Familiarity with SalesForce or similar CRM systems
Ability to work effectively in a team environment
Previous experience in the telecommunications industry
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Medical, dental, and vision plans starting on your first day
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in your first year
Opportunities for career advancement and recognition programs
Collaborative and inclusive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and promote Sparklight's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center preferred
Ability to direct conversations and close sales
3 to 6 months of related experience and/or trainingli>
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role
Strong communication and interpersonal skills
Familiarity with SalesForce or similar CRM systems
Ability to work effectively in a team environment
Previous experience in the telecommunications industry
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr