Call Center Outbound Business Account Representative
Cable ONE, Delphi, Indiana, United States, 46923
Employer Industry: Telecommunications
Why consider this job opportunity:
Opportunity for career advancement within a collaborative work environment
Excellent benefits package including medical, dental, and vision plans starting on your first day
Paid time off for vacation, holidays, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide excellent customer service by accurately entering customer data into the SalesForce system
Utilize expertise in Sparklight's products to assist customers and demonstrate the value of switching services
What is Required (Qualifications):
Proactive approach to encourage customers to commit and find solutions
Three to six months of related experience and/or training in outbound telemarketing preferred
Ability to engage in conversations and close sales
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Previous experience in a call center environment
Outgoing personality with strong conversation directing skills
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Opportunity for career advancement within a collaborative work environment
Excellent benefits package including medical, dental, and vision plans starting on your first day
Paid time off for vacation, holidays, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide excellent customer service by accurately entering customer data into the SalesForce system
Utilize expertise in Sparklight's products to assist customers and demonstrate the value of switching services
What is Required (Qualifications):
Proactive approach to encourage customers to commit and find solutions
Three to six months of related experience and/or training in outbound telemarketing preferred
Ability to engage in conversations and close sales
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Previous experience in a call center environment
Outgoing personality with strong conversation directing skills
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr