Call Center Outbound Business Account Representative
Cable ONE, Sikeston, Missouri, United States, 63801
Employer Industry: Telecommunications
Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans that start on your first day Paid time off including vacation, holidays, and personal/sick days 401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation Opportunities for career advancement and professional development within the organization Collaborative and inclusive work environment that values diversity What to Expect (Job Responsibilities)
Follow up with current customers to ensure their satisfaction and upsell additional services Make outbound calls to connect with potential business customers and present service packages Provide high-level customer service by accurately entering customer data into the SalesForce system Utilize expertise in company products to assist customers and highlight the benefits of switching services Problem-solve and find solutions to encourage business customers to commit to services What is Required (Qualifications)
A proactive approach to customer engagement and sales Previous outbound telemarketing experience in a call center is preferred Outgoing personality with the ability to direct conversations and close sales 3 to 6 months of related experience and/or training required Associate's degree or higher preferred How to Stand Out (Preferred Qualifications)
Experience in a sales environment, particularly in telecommunications Strong communication skills and the ability to build rapport with customers Familiarity with SalesForce or similar customer relationship management systems Ability to work in a fast-paced environment and adapt to changing priorities We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Excellent benefits package including medical, dental, and vision plans that start on your first day Paid time off including vacation, holidays, and personal/sick days 401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation Opportunities for career advancement and professional development within the organization Collaborative and inclusive work environment that values diversity What to Expect (Job Responsibilities)
Follow up with current customers to ensure their satisfaction and upsell additional services Make outbound calls to connect with potential business customers and present service packages Provide high-level customer service by accurately entering customer data into the SalesForce system Utilize expertise in company products to assist customers and highlight the benefits of switching services Problem-solve and find solutions to encourage business customers to commit to services What is Required (Qualifications)
A proactive approach to customer engagement and sales Previous outbound telemarketing experience in a call center is preferred Outgoing personality with the ability to direct conversations and close sales 3 to 6 months of related experience and/or training required Associate's degree or higher preferred How to Stand Out (Preferred Qualifications)
Experience in a sales environment, particularly in telecommunications Strong communication skills and the ability to build rapport with customers Familiarity with SalesForce or similar customer relationship management systems Ability to work in a fast-paced environment and adapt to changing priorities We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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