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Inside Sales Rep – Financial (Remote)

Concentrix, Prairie Home, MO, United States


Employer Industry: Customer Experience Solutions

Why consider this job opportunity

Base salary of $17/hr, with potential for performance-based incentives

Opportunity for career advancement and personal development within a globally recognized organization

Flexible work-from-home position offering convenience and comfort

DailyPay enrollment option to access pay early

Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off

Inclusive company culture with networking opportunities and support programs for diverse communities

What to Expect (Job Responsibilities)

Provide inbound and outbound customer support using a call flow guide

Ask probing questions to assess customer needs and recommend additional products and/or services

Build client relationships and utilize product knowledge to retain customers

Track, document, and retrieve information in databasesDeliver exceptional customer experiences with a positive attitude

What is Required (Qualifications)

Minimum of 3 months of soft sales experience (upselling/recommending products or services)

Basic understanding of upselling, persuasion, and communication skills

Open availability to meet the demands of the role

High school diploma or GED

Strong computer navigation skills and the ability to work in a fast-paced environment

How to Stand Out (Preferred Qualifications)

Experience with telemarketing or customer service roles

Eagerness to learn and adapt to new technologies

A quiet, distraction-free home office environment

High-speed internet access and a smartphone for work-related communications

#CustomerExperience #RemoteWork #CareerGrowth #InclusiveCulture #SalesOpportunities

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