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Inside Sales Rep – Financial (Remote)

Concentrix, Sanford, ME, United States


Employer Industry: Customer Service and Technology Solutions

Why consider this job opportunity

Base salary of $17/hr, with actual salaries varying based on qualifications and experience

DailyPay enrollment option to access pay early

Paid training and performance-based incentives

Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off

Opportunities for career advancement and personal development, with 80% of management positions filled internally

Work-from-home flexibility in a supportive and inclusive culture

What to Expect (Job Responsibilities)

Provide inbound and outbound customer support using a call flow guide

Ask probing questions to understand customer needs

Persuade customers to consider additional products and/or services

Build client relationships and identify new ways to retain customers

Track, document, and retrieve information in databases

What is Required (Qualifications)

3+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)

A basic understanding of upselling, persuasion, and communication skills

Open availability for scheduling

High school diploma or GED

A quiet, distraction-free home environment for work

How to Stand Out (Preferred Qualifications)

Strong computer navigation skills and proficiency in fast-paced multi-tasking

Eagerness to learn new technologies

Experience with customer relationship management (CRM) systems

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #SalesRep

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