Executive Escalations & Customer Advocacy Lead

A leading mortgage servicing company is seeking a Customer Advocacy Lead in New York. The ideal candidate will manage escalated cases, enhance case quality, and ensure regulatory compliance. With 8+ years in mortgage servicing and strong analytical skills, you'll partner with different business units to drive improvements. The position offers a salary range of $73,900 to $98,500 annually, alongside a robust benefits package. Join us to thrive in a diverse and inclusive workplace. #J-18808-Ljbffr