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Bilingual Customer Service Representative

U-Haul, Houston, TX, United States


Employer Industry: Moving and Transportation Services

Why consider this job opportunity

Salary up to $300 cash bonus upon completion of training

$100 hiring bonus offered upon starting

Opportunities for career advancement and growth within the organization

Comprehensive benefits package including health insurance, dental, vision, and life insurance

Flexible reimbursement programs for gym and mindset apps

Employee Stock Ownership Plan (ESOP) and 401(k) Savings Plan available

What to Expect (Job Responsibilities)

Assist customers inside and outside a U-Haul center with products and services

Use smartphone-based U-Scan technology to manage rentals and inventory

Move and hook up U-Haul trucks and trailers safely

Clean and inspect equipment on the lot, including checking fluid levels

Answer customer inquiries and educate them on available products and services

What is Required (Qualifications)

Valid driver’s license and ability to maintain a good driving record

High school diploma or equivalent

Fluency in English and Spanish

Ability to perform physical tasks, including lifting equipment weighing a minimum of 50 lbs

Willingness to participate in ongoing training and certification programs

How to Stand Out (Preferred Qualifications)

Previous experience in customer service or related fields

Familiarity with equipment rental or moving services

Certification in forklift operation or willingness to obtain certification

Strong problem-solving skills and ability to work in a team environment

Knowledge of safety protocols and equipment maintenance

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the Employer of Record (EOR) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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