Director, AI-Powered Platform & Core Services

A leading customer service software firm is seeking a Director of Product to oversee the strategy for foundational support systems. Responsibilities include defining the multi-year vision for Support Core, leading a team of five product managers, and ensuring modern, AI-forward capabilities. The ideal candidate has experience in high-scale SaaS environments and a strong background in AI integration. This role offers a salary range of $250,000 to $374,000 annually, with hybrid working options.
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