Director, AI-Powered Platform & Core Services

A leading customer service platform is seeking a Director of Product for Support Core in Austin, Texas. In this role, you will define and lead the strategy for foundational support systems, owning platform capabilities and shared experiences. The ideal candidate will have experience in high-scale SaaS environments, strong technical fluency, and the ability to lead product managers. This role offers a competitive annual salary ranging from $250,000 to $374,000, plus potential bonuses and benefits.
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