Director, AI-Forward Support Core Platform

A leading customer service software company is seeking a Director of Product to define and lead the strategy for foundational support systems. The role involves transforming core systems into AI-powered components and managing a team of five product managers. Candidates should have extensive experience in high-scale SaaS environments, strong technical fluency, and a proven track record in leading teams. This position offers a competitive salary range between $250,000 and $374,000, along with bonuses and benefits.
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