Outreach Specialist, Pharmacy Outreach
Aledade, Charlotte, NC, United States
Overview
Employer Industry: Healthcare Services
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Work remotely from anywhere within the continental U.S.
Health, dental, and vision insurance paid up to 80% for employees and their dependents
Robust time-off plan, including 21 days of PTO in the first year
12 weeks of paid parental leave for all new parents
Supportive and inclusive work culture focused on collaboration and public health
What to Expect (Job Responsibilities)
Conduct and manage high-volume outbound and inbound calls with patients, providers, and pharmacies
Collaborate with patients to identify and address barriers to medication adherence
Coordinate with medical providers or pharmacies to ensure timely prescription refills
Document all interactions and outcomes in appropriate systems
Participate in training and share best practices to enhance pharmacy workflows
What is Required (Qualifications)
High School Diploma
Minimum 1 year of experience in a call center environment providing patient outreach
Excellent verbal communication, active listening, and negotiation skills
Proficient with call center platforms and electronic health records (EHR) systems
Strong organizational skills with attention to detail and accuracy
How to Stand Out (Preferred Qualifications)
Associate’s Degree
Pharmacy Technician Certification (CPhT or ExCPT) or an active Pharmacy Technician License in any state
#HealthcareServices #PatientOutreach #RemoteWork #CareerGrowth #InclusiveCulture
Privacy and Equal Opportunity We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Work remotely from anywhere within the continental U.S.
Health, dental, and vision insurance paid up to 80% for employees and their dependents
Robust time-off plan, including 21 days of PTO in the first year
12 weeks of paid parental leave for all new parents
Supportive and inclusive work culture focused on collaboration and public health
What to Expect (Job Responsibilities)
Conduct and manage high-volume outbound and inbound calls with patients, providers, and pharmacies
Collaborate with patients to identify and address barriers to medication adherence
Coordinate with medical providers or pharmacies to ensure timely prescription refills
Document all interactions and outcomes in appropriate systems
Participate in training and share best practices to enhance pharmacy workflows
What is Required (Qualifications)
High School Diploma
Minimum 1 year of experience in a call center environment providing patient outreach
Excellent verbal communication, active listening, and negotiation skills
Proficient with call center platforms and electronic health records (EHR) systems
Strong organizational skills with attention to detail and accuracy
How to Stand Out (Preferred Qualifications)
Associate’s Degree
Pharmacy Technician Certification (CPhT or ExCPT) or an active Pharmacy Technician License in any state
#HealthcareServices #PatientOutreach #RemoteWork #CareerGrowth #InclusiveCulture
Privacy and Equal Opportunity We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr