Outreach Specialist, Pharmacy Outreach
Aledade, Myrtle Point, OR, United States
Employer Industry: Healthcare Services
Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Flexible work schedules and the ability to work remotely
Health, dental, and vision insurance paid up to 80% for employees and their families
Robust time-off plan, including 21 days of PTO in your first year
12 weeks paid parental leave for all new parents
Stock options and 401(k) with up to 4% match
Responsibilities
Conduct high-volume outbound and inbound calls with patients, providers, and pharmacies while meeting performance goals
Collaborate with patients to identify and remove barriers to medication adherence, escalating clinical issues as necessary
Proactively coordinate with medical providers or pharmacies to ensure timely prescription refills
Document all interactions and outcomes accurately in appropriate systems
Identify opportunities to enhance pharmacy workflows and participate in training to build expertise in pharmacy quality metrics
Qualifications
High School Diploma
Minimum 1 year of experience in a call center environment providing patient outreach
Excellent verbal communication, active listening, and negotiation skills
Proficient with call center platforms and electronic health records (EHR) platforms
Must have access to a reliable high-speed internet connection
Preferred Qualifications
Associate’s Degree
Pharmacy Technician Certification (CPhT or ExCPT) or active Pharmacy Technician License in any state
#HealthcareServices #PatientOutreach #RemoteWork #CareerGrowth #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Flexible work schedules and the ability to work remotely
Health, dental, and vision insurance paid up to 80% for employees and their families
Robust time-off plan, including 21 days of PTO in your first year
12 weeks paid parental leave for all new parents
Stock options and 401(k) with up to 4% match
Responsibilities
Conduct high-volume outbound and inbound calls with patients, providers, and pharmacies while meeting performance goals
Collaborate with patients to identify and remove barriers to medication adherence, escalating clinical issues as necessary
Proactively coordinate with medical providers or pharmacies to ensure timely prescription refills
Document all interactions and outcomes accurately in appropriate systems
Identify opportunities to enhance pharmacy workflows and participate in training to build expertise in pharmacy quality metrics
Qualifications
High School Diploma
Minimum 1 year of experience in a call center environment providing patient outreach
Excellent verbal communication, active listening, and negotiation skills
Proficient with call center platforms and electronic health records (EHR) platforms
Must have access to a reliable high-speed internet connection
Preferred Qualifications
Associate’s Degree
Pharmacy Technician Certification (CPhT or ExCPT) or active Pharmacy Technician License in any state
#HealthcareServices #PatientOutreach #RemoteWork #CareerGrowth #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr