
CX Automation Lead - Digital Journey Orchestration
UKG (Ultimate Kronos Group), Cheyenne, WY, United States
A leading software company located in Cheyenne, Wyoming, is seeking a Customer Experience Automation Lead. In this role, you will own the orchestration framework for digital customer journeys, identify manual workflows, and design scalable automation solutions. The ideal candidate should have 6+ years of related experience, strong analytical skills, and hands-on experience with digital journey building. This position offers a competitive salary range, excellent benefits, and the opportunity to contribute to strategic customer engagement efforts.
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