CX Automation Lead - Digital Journey Orchestration

A leading SaaS company is seeking a Customer Experience Automation Lead to design and optimize scalable digital engagement journeys. This role entails owning the orchestration framework for customer interactions, optimizing multi-step digital programs, and automating workflows across various customer experience functions. The ideal candidate will have substantial experience in SaaS, customer lifecycle management, and digital journey design. The position offers a competitive salary and performance-based bonuses. #J-18808-Ljbffr