CX Automation Lead - Digital Journey Orchestration

A leading digital customer engagement company is seeking a Customer Experience Automation Lead in Nashville, TN. The role involves designing and optimizing digital engagement journeys across the customer lifecycle. Candidates should have over 6 years of experience in related fields and possess strong workflow automation skills. Responsibilities include collaborating with various CX teams to enhance customer engagement through digital strategies while focusing on reducing manual efforts and improving consistency. #J-18808-Ljbffr