CX Automation Lead - Digital Journey Orchestration

A leading software company in Madison, Wisconsin, is seeking a Customer Experience Automation Lead. This role focuses on designing and optimizing digital engagement journeys while collaborating closely with customer experience teams. The ideal candidate should have over 6 years of experience in customer success and expertise in workflow automation. Responsibilities include owning orchestration frameworks and designing scalable digital journeys. Competitive salary and comprehensive benefits are offered. #J-18808-Ljbffr