CX Automation Lead - Digital Journey Orchestration

A leading SaaS provider is seeking a Customer Experience Automation Lead in Honolulu, Hawaii. The role involves designing scalable digital journeys that enhance customer engagement throughout their lifecycle. Responsibilities include managing digital orchestration frameworks, optimizing customer journey programs, and collaborating with cross-functional teams. Ideal candidates should have over six years of relevant experience in customer success and digital engagement, along with a proven track record in workflow automation and strong analytical skills. #J-18808-Ljbffr